In this fast-paced era, technology is evolving by the minute and if companies don’t keep up to date, their businesses will take a hit. This plays a huge role in the telecommunications industry as there is constant innovation happening, whether it’s the release of a new smartphone or faster connectivity or new technologies such as smart homes being released, these companies need to track and update their services accordingly.

According to a market analysis report “the telecom outsourcing market size was valued at USD 19.26 Billion in 2020 and is projected to reach USD 24.50 Billion by 2028, growing at a CAGR of 3.05% from 2021 to 2028.” Outsourcing these kind of services will only benefit your company to strategically grow while improving their services and giving their customers the service they need.

Competition is at an ultimate high due to the demand of high-speed internet and consumers awareness in cloud-based technologies, this is why telecom companies should outsource certain duties so they can concentrate on identifying and leveraging telecommunication strategies to maximise on this expected market growth.

Not to state the obvious but having an onshore team requires a lot of resources such as workspace, training, infrastructure, maintenance and this could result in companies having to focus and spend too much time on tasks that can be done for them. With Six Sigma, your company will save largely on overhead costs, enabling them to give their customers the best service at a lower price while also upgrading and developing their technologies to stay at the forefront of the telecom industry.